Accessibility at Gardeners Seven Sisters

Gardeners Seven Sisters is committed to providing an accessible and inclusive digital experience for all visitors, including disabled people, older users, and those using assistive technologies. This accessibility statement explains the steps we take to make our online information and services as accessible as possible, and how you can contact us if you experience any difficulties.

Our commitment to accessibility

We are working towards meeting the Web Content Accessibility Guidelines version 2.1, level AA. These guidelines are internationally recognised standards that explain how to make digital content more accessible for people with a wide range of access needs, including visual, hearing, motor and cognitive impairments.

Our aim is for people to be able to find gardeners in the Seven Sisters area, read about our gardening services, and contact us for support without encountering unnecessary barriers.

Steps we are taking to improve accessibility

To support a more accessible Gardeners Seven Sisters experience, we are:

Using clear structure and headings so that content is presented in a logical and consistent order. This helps all users and also supports people using assistive technologies to move quickly between sections.

Using high-contrast colour combinations for text and backgrounds wherever possible, to make content easier to read for users with low vision or colour vision deficiency.

Providing descriptive text for non-decorative images, so that key information is available to people using screen readers or where images do not load.

Writing in plain and concise language and avoiding unnecessary jargon. This helps people who prefer simple language and those using translation or text-to-speech tools.

Screen reader support

Our pages are designed to work with modern screen readers and other assistive technologies. We aim to:

Use meaningful page titles, headings and labels to allow screen reader users to understand the structure of each page and move directly to the section they need.

Ensure that interactive elements such as buttons and form fields have clear labels that describe their purpose.

Provide text alternatives for important images so that screen reader users do not miss essential information about our gardening services in Seven Sisters.

Keyboard navigation

Our website is being developed to be fully usable with a keyboard alone, without requiring a mouse or touch input. This helps people with motor impairments, power users, and anyone who prefers the keyboard. We aim to ensure that:

All interactive elements can be reached using the tab, shift plus tab and arrow keys.

The current focus is visible so that keyboard users can clearly see which element is selected as they move around the page.

Menus and forms can be opened, navigated and submitted using only the keyboard.

Compatibility with browsers and devices

We aim to provide a consistent, accessible experience for people searching for gardeners in the Seven Sisters area on different devices. The site is being tested on modern browsers on desktop, tablet and mobile. While older or less common technologies may not display the site perfectly, we aim to maintain core accessibility features wherever possible.

Ongoing improvements

Accessibility is an ongoing process. We review our content and design regularly to improve accessibility and to respond to feedback from people who use our services. As we expand information about gardening services in Seven Sisters, we will continue to check new content against WCAG 2.1 AA guidelines.

Feedback and accessibility requests

We welcome feedback from anyone who encounters a barrier when using our website or who has suggestions for improving accessibility. If you find any part of our site difficult to use, if content is unclear, or if you need information about our gardeners in the Seven Sisters area in a different format such as large print or a more accessible digital version, you can contact us using the contact form provided on our website.

When you contact us with an accessibility request, please tell us which page or service you were using and describe the problem you experienced. We will review your request and aim to respond within a reasonable time. Your feedback helps us improve our service for everyone.

Accessibility responsibility

Gardeners Seven Sisters takes responsibility for improving and maintaining the accessibility of this website. We treat accessibility as a key part of providing a reliable, inclusive gardening service to people living and working in the Seven Sisters area, and we are committed to ongoing improvement.